Privacy Policy

Effective September 23, 2019

GLOBAL RATING AUTHORITY

U.S. Privacy Notice

Effective Date: September 23, 2019

This U.S. Privacy Notice describes the privacy practices of Global Rating Authority (“GRA,” “we,” “our,” or “us”) regarding personal information we collect in connection with our website, grading services, registry verification system, and related communications (collectively, the “Services”).

By accessing or using our Services, you consent to the practices described in this Privacy Notice.

Residents of certain U.S. states may have additional rights as described in Section X below.

I. Information We Collect

We collect personal information depending on how you interact with GRA.

1. Information You Provide

Account & Contact Information

  • Full name
  • Email address
  • Mailing address
  • Phone number
  • Account login credentials

Submission Information

When you submit collectibles for evaluation, we collect:

  • Item descriptions
  • Declared values
  • Images or photographs
  • Service level selections
  • Shipping details
  • Certification records issued

Transaction Information

  • Payment details (processed via third-party providers)
  • Order history
  • Service invoices

Communications

  • Messages sent through contact forms
  • Email correspondence
  • Customer service interactions

2. Information Collected Automatically

When you use our Services, we may automatically collect:

  • IP address
  • Device type
  • Browser information
  • Usage data
  • Page interactions
  • Cookies and similar tracking technologies

3. Information from Third Parties

We may obtain information from:

  • Payment processors
  • Identity verification providers
  • Shipping carriers
  • Publicly available marketplace data
  • Auction houses or grading verification systems

II. How We Use Information

We process personal information for the following purposes:

1. Provide Grading & Registry Services

  • Receive and evaluate submissions
  • Assign certification numbers
  • Maintain registry records
  • Issue grading reports
  • Manage encapsulation and return shipments

2. Operate & Improve Services

  • Account management
  • Fraud prevention
  • Security monitoring
  • Service analytics
  • Product and feature development

3. Communications

  • Respond to inquiries
  • Send submission updates
  • Provide transactional notices
  • Send marketing communications (where permitted)

You may opt out of marketing communications at any time.

4. Legal & Security Compliance

  • Comply with legal obligations
  • Enforce terms and policies
  • Prevent fraud or misuse
  • Protect registry integrity

III. How We Share Information

We do not sell personal information for monetary compensation.

We may share information in the following circumstances:

Service Providers

  • Payment processors
  • Cloud hosting providers
  • Shipping carriers
  • Analytics providers

Registry Visibility

Certification numbers, grades, and grading data are publicly accessible through the GRA Verification Registry.

Personal account information is not publicly disclosed.

Legal & Compliance

We may disclose information:

  • To comply with law
  • To protect our rights
  • To prevent fraud
  • In response to lawful government requests

Business Transfers

In connection with a merger, acquisition, or sale of assets.

IV. Cookies & Tracking Technologies

We use cookies to:

  • Maintain session functionality
  • Improve user experience
  • Analyze site performance

You may manage cookie preferences through browser settings.

We do not currently respond to “Do Not Track” signals.

V. Data Security

GRA implements administrative, technical, and physical safeguards designed to protect personal information, including:

  • Encrypted transmission
  • Access controls
  • Multi-factor authentication
  • Role-based access restrictions

No system guarantees absolute security.

VI. Data Retention

We retain:

  • Certification records indefinitely to preserve registry integrity
  • Account and transaction data as required for legal or operational purposes

VII. Children’s Privacy

Our Services are intended for individuals 18 years of age or older.

VIII. Your Privacy Rights

Residents of certain U.S. states may have the right to:

  • Access personal information
  • Correct inaccurate information
  • Request deletion (subject to registry retention requirements)
  • Opt out of targeted advertising

To submit a request, contact:

support@globalratingauthority.com

We may verify your identity prior to fulfilling a request.

We will not discriminate against you for exercising your rights.

IX. SMS Communications

If you opt in to SMS communications:

  • Message frequency may vary
  • Standard carrier rates may apply
  • You may opt out by replying “STOP”
  • You may request assistance by replying “HELP”

X. Additional Disclosures for Certain U.S. States

For residents of California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Tennessee, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Texas, Utah, and Virginia:

We may collect the following categories of personal information:

  • Identifiers (name, email, address, phone)
  • Commercial information (transaction history)
  • Internet activity (usage data)
  • Sensitive information (account credentials, payment details)

We may share identifiers and internet activity data with analytics or advertising providers for targeted advertising purposes.

To opt out, email: support@globalratingauthority.com

XI. Changes to This Notice

We may update this Privacy Notice from time to time.

Updated versions will reflect a revised Effective Date.

Continued use of Services constitutes acceptance of revisions.

XII. Contact

Global Rating Authority

support@globalratingauthority.com

Effective Date: September 23, 2019